Privacy Policy
Terms and Conditions of Sushrusa Healthcare & Research
Center
1. Introduction
Welcome to Sushrusa Healthcare & Research Center. These terms and conditions outline the rules
and regulations for the use of our services. By accessing this center and using our services, you
agree to comply with and be bound by the following terms and conditions.
2. Services Provided
Sushrusa Healthcare & Research Center offers a range of medical services, including but not
limited to:
• General healthcare consultations
• Specialized medical treatments
• Research-based healthcare solutions
• E-Clinic services for online consultations
3. Appointment and Consultation
3.1 Scheduling Appointments: Appointments can be scheduled online, via phone, or in person. We
recommend booking in advance to ensure availability.
3.2 Consultation Fees: Fees for consultations and treatments must be paid at the time of service.
Our fee structure is available upon request.
3.3 E-Clinic Services: Online consultations are available through our E-Clinic platform .You must
have a stable internet connection and necessary devices to participate.
4. No Refund Policy
4.1 Consultation Fees: All consultation fees are non-refundable. Once a service is provided, the
payment cannot be refunded under any circumstances.
4.2 Treatment Packages: Fees for treatment packages are also non-refundable. In cases of
discontinuation, only residual services that have not been utilized will be available to the patient.
5. Privacy and Confidentiality
5.1 Patient Information: All patient information is confidential and will be handled according to
our privacy policy.
5.2 Data Protection: We adhere to strict data protection protocols to ensure the safety and privacy
of patient data.
6. Liability
6.1 Medical Advice: All medical advice provided by our healthcare professionals is based on their
expertise and available information. Patients are advised to follow the given recommendations.6.2 Limitation of Liability: Sushrusa Healthcare & Research Center will not be liable for any
direct, indirect, incidental, or consequential damages arising from the use of our services.
7. Research Participation
7.1 Voluntary Participation: Participation in research studies is voluntary. Participants will be
provided with detailed information about the study and must provide informed consent.
7.2 Confidentiality: Data collected during research will be anonymized and used strictly for
research purposes.
8. Changes to Terms and Conditions
Sushrusa Healthcare & Research Center reserves the right to update or modify these terms and
conditions at any time. Any changes will be communicated to patients and posted on our website.
9. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
• Address: HIG 11, 2ND LANE, near Kharavel park, Phase I, Khandagiri, Bhubaneswar,
Odisha 751030
• Phone: +91 6370 511 060
• Email: care@sushrusahealthcare.com
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